holland america onboard creditrok aoe commanders
On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Please see the following important information about your luggage tags. You will be responsible for all costs you incur to join the vessel at the next port. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Cooking facilities onboard are not considered kosher. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Maybe no Inuit sweater. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. On the second day, go to the desk (or a kiosk) and ask for a copy. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. For your convenience, foreign currency exchange services are available at Guest Services. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. Avalon Waterways Azamara Carnival Cruise Lines Celebrity Cruises Costa Cruises Cunard Disney Cruise Line Explora Journeys Holland America MSC Cruises Norwegian Cruise Line Oceania Cruises Princess Regent Seven Seas Up to $1,500 On Board Credit. Personal checks are not accepted on board. Local Sales Taxes Applied where required. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Additional quantities may be entered, although they will be subject to duty and IRS taxes. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. CC Help Jenn Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Reservations and dining times will be available to pre-reserve. Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? Cash is accepted in our casinos. Religious services may not be able to be held on embarkation/disembarkation day. Unsure of your next cruise? of getting by a scooter left in a hallway. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. Cash deposits can be made on the last day of the cruise. (only hypothetical of course she will get new earrings). Thus the various reports on this board about getting money back, spending in casino, etc. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. We are privileged to transport guests to every corner of the world. Complimentary In-Room Dining is available 24 hours a day. Also, be sure to enjoy the Compass book located in your stateroom. The luggage tags are clearly marked with your ship name. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Requests will be confirmed or waitlisted at the time of booking. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. The final amount billed may take up to 24-hours following disembarkation. Started August 27, 2021, By Started August 27, 2021, By When you board and look at your on board account you will see entries like these: The first is for any on board credits purchased for or by you and are fully refundable. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Not so much for currency conversion but because it is a done deal. Please have the ships name, your partys name and stateroom number before you call. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. With this in mind, the following emergency phone numbers are available for your use. Limited time offer, Savings for Onboard Bookings Only. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! But after reading the above post it looks like I will have to have the full 420.00. Since Princess is part of the Carnival Family just like HAL is, the precedent exists. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. An additional charge may be applied. You will be able to leave a comment after signing in, By Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. Any additional information concerning currency restrictions, please contact the customs agency in their country. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Oh, well, the bottom line is the money is not available to spend. Registration is free and there is no obligation to bid. Hours are from 6:00am until 9:00pm. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. A customary fee will be charged for services and medications dispensed. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Motion sickness medications are available for purchase onboard. (See section for Bags VIP Luggage Delivery below for details.). CC Help Jenn Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. With Carnival, they held $70X4 adults and $70X2 kids. Promotional credits are nonrefundable. Holland America Line does not discriminate against persons on the basis of disability. Infants must be at least 6 months of age at the time of embarkation in orderto sail. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Offer applies to 1st/2nd guests in a stateroom only. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Youth Staff cannot assist in the washroom in any way. Also, full laundry and valet services are available on all of our ships. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. For further information on our relationship with airlines, please refer to your Cruise Contract. Your baggage will arrive in your stateroom later that afternoon. I'm going to have to remember that I have a $2500 hold on my card. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. I never knew this. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. The following information should be used as a guideline only. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. In Australia, call us toll free at 1-800-260-639. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Rather than adding extra to hotel service charge, you can also donate to crew fund. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. You can also complete your health assessment and book shore excursions prior to your cruise. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. My experience has been the same as Krazy Kruizers. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Offer expires November 15, 2022. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Capacity is limited for many activities, so book early using your Onboard Credit. on board. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. I prepaid a drink package and soda cards and 2 excursions. For folks who can't cover this much hold, a cash deposit of less money can be used. You will claim your luggage when you arrive at your final airport destination. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. And the run around I got when I asked about it, makes me regret picking Holland America. Mail: Letters and postcards may be mailed from the ship while in ports of call. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. in the bar, lounge or pool areas. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. Your stateroom keycard will be delivered to your stateroom. No internet purchase required to download or use on board. Must Book By Mon, Feb For more information, consult your Customs Agency. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations Florida_gal_50. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. You will need to provide health certificate documentation for the animal in your ports of call. The Hotel Service Charge is either $13.50 or $15.00 (for a suite), , per day. Complimentary champagne will be served at the auctions. This isn't our first cruise together. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. It is obviously available in Seattle, but not available on the ships. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. I take the cash as well. But it will work for me.. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. 19952023, The Independent Traveler, Inc. of disembarkation. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). :-) The HAL customer service rep went over the rules, she said that we would not be able to apply the OBC towards the gratuitiesbut confided that she knew some were able to but on others that usage was denied. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard.
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