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If you're a little more experienced as an investor and would like to take a more "hands-on" approach, you can select a mix of investments by nominating the percentage of your super that is invested in the following funds: Super Cash, Conservative Fund, Moderate Fund or Growth Fund. We also provide general advice on credit products under our own Credit Licence ACL 385509. AustralianSuper and Hostplus are two of the biggest super funds, with more than 3 million members combined. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. The simplest way to resolve a complaint may be discussing it with us by phone. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. Disclaimer: The information on this page was last updated on 04/01/2023, 15:47:31. This lifestage is for members getting closer to retirement is getting closer, however not yet retired. OurPrivacy Statementexplains how we use cookies. Go to our email log in page > to log in to your BT Mail inbox. You can securely upload supporting documents if you wish. https://www.chantwest.com.au/financial-services-guide BT Super member FAQs Explore BT Super Corporate employer FAQs Explore Adviser support FAQs Explore Contact us Can't find the information you need or looking to speak to our friendly team? individuals between 40-49 years of age have been shown. Which super fund beat AustralianSuper as the best performer last year? If you made a request to consolidate other super into your AustralianSuper account it will take around 3 days for those funds to appear in your AustralianSuper account. If you need help remembering your username or password you can use the links below. Fax: 02 9274 5764, Email: 13-09-2018 on Australian Financial Complaints Authority + 0.03% p.a. Supply your personal information and select formal complaint from the reason for enquiry menu on the email us form. If youre checking your speed through the app, you should press speed to your hub and speed to your device. Please report this to us at info@utilityswitchboard.com. When you move, youll have to contact BT and let them know: If you just have broadband with BT, you should call 0800 800 150, but if you have more services, you can call 0800 783 0235 or use the link below. What will life during retirement be like? Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. This is so there is a single point of . 200 Barangaroo Avenue Luckily, there are a few ways you can complain to BT and get it seen to: BT will try and resolve your complaint as quickly as possible, but if it hasnt been sorted within 8 weeks or youre not happy with the result, you can contact the communications ombudsman who will have the final word. How do i contact a human to ask why I am paying for a service I am not getting? Finder Wallet Pty Ltd is not a bank and does not offer banking services. I do not have a part number it was a pair of digital phones that came with the Halo package. What will my retirement age and lifestyle be? We are also a Corporate Authorised Representative of Countrywide Insurance Group Pty Ltd trading as "Austbrokers Countrywide" ABN 51 586 953 292 AFSL No. Contact from abroad. Level 11, Tower Two International Towers Sydney Past performance is not a reliable indicator of future performance. If you are unsatisfied with our response to you, or the complaints handling process itself, or you did not receive a response within the required time frame, you may be eligible to take your complaint to an external complaints body. You can lodge a complaint using any of the options detailed above. Generally, you can access your super once you meet the conditions of release. Below are some links to BT pages that deal with these conditions: If you are not a customer of one of the banks listed above, you can still sign up for a BT Super for Life account but will need to open a bank account first. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. 17h02. 233722 (BTSL) and Westpac are together the issuers of the BT Margin Lending Margin Loan. For more information contact our fleet solutions partner. Anyone in Australia that is 18 years of age or older. Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of a Super Product, a BT Panorama product or BT Margin Lending Margin Loan. Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of any investments in, or acquired through, BT Super Invest. Find out how investment markets affected your super returns. ","anchorName":"#what-are-the-bt-super-for-life-investment-options"},{"label":"What insurance cover is available with BT Super? any inaccuracy in such information. Investment, super and insurance solutions to empower our customers to build and protect their wealth. Sorry, we dont support new setups via the app anymore. However, a BT WiFi extender could be quite pricey. BT Financial Group does not accept liability for any loss or damage caused by the use of the Clearing House service. Request a callback, Mail: GPO Box 7490, Cloisters Square WA 6850, Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time), Email: 18-04-2020 Our aim is to resolve your complaint within 5 working days, however, where possible we will resolve your complaint in the moment. Making a withdrawal {"menuItems":[{"label":"BT Super investment options","anchorName":"#bt-super-investment-options"},{"label":"What are the key features of BT Super for Life? This can make it difficult for consumers to compare alternatives or identify the companies behind the products. BT Academy provides access to the latest ideas, trends and reports to help you realise new opportunities and assist with supporting your practice. BT Securities Limited ABN 84 000 720 114, AFSL No. Announcements, Guides & Community Updates. so my question is if you pay for a service but they can't provide it correctly should we not be getting a discount until they can provide the equipment agreed under my contract? We also don't recommend specific products, services or providers. If youre not happy with your BT broadband connection and want to cancel, you might be charged early cancellation fees if you leave before the end of your contract. GPO Box 3958 Current as at 19 February 2019. on BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. The fees and costs provided are current as at19 February 2019 and may vary from time to time. Hello ","anchorName":"#what-insurance-cover-is-available-with-bt-super"},{"label":"How do I join BT Super for Life? Please refer to our FSG - Financial Products. Your first option is to call the BT customer service team on 0800 800 150. complaints@australiansuper.com. Apart from any interest investors may have in underlying bank accounts held at Westpac through their cash account, Westpac term deposit products or Westpac securities acquired through BT Super Invest, an investment in, or acquired using, BT Super Invest is not an investment in, deposit with or any other liability of Westpac or any other company in the Westpac Group. Investor: 1300 881 716, Monday to Friday,8:30am 6:30pm (Sydney time), Adviser:1800 731 804 Alternatively, you can use the link below to find out all about BTs current deals and packages. If we need some additional time to get back to you, we will let you know. Read thedisclosure documentsfor your selected product before deciding. 21-04-2020 How can I make a complaint? This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. Design your super Set your own pace and learn as you go, knowing you can always fine-tune your options. Call 132 135 Things you should know BT Super forms part of Retirement Wrap ABN 39 827 542 991 ('Fund') and is issued by BT Funds Management Limited ABN 63 002 916 458, AFSL 233724 ('BTFM'), the trustee of the Fund. Note: You can change your investment option whenever you want. Investment giant Vanguard has launched a superannuation fund in Australia with low fees and based on index investments. Other management, transactional and operational costs may apply to an ETF, managed fund or managed portfolio option. We encourage you to use the tools and information we provide to compare your options. You'll find all the info you need, and report issues, via the virtual assistant or by phoning: To report BT building faults, or ask about the purchase of a BT property, please contact our Property helpdesk. Call us now and talk to an expert. Once youve ordered your BT package, you can get watching as soon as you like through the BT app while you wait for your activation date. When you open a BT Super for Life account, you will automatically receive standard insurance cover which includes cover for death as well as for total and permanent disability (TPD). execute the strategy once the Board approves it. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. 12h28. on Adelaide SA 5001, 132 135- Investors gold.life@BTFinancialgroup.com Need something to keep you occupied during your downtime? I have autism and greatly struggle with talking on the telephone and find email a lot less distressing and easier to follow Making Smart Life Decisions ft. Smart Women Society, Frequently asked questions about BT Super, Death and TPD plus salary continuance cover (also known an income protection insurance), Your personal details e.g. If this hasnt worked, it could be a problem with your device. More information. Performance, fees and insurance data is based on each fund's default MySuper product. BT - Part of Westpac Banking Corporation. 511363 for the provision of general insurance products. We provide tools so you can sort and filter these lists to highlight features that matter to you. on You can also make a one-off contribution anytime using your mobile app with your BSB and bank account number. BTFM, BTPS, WFSL and BTSL are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac). Finder Wallet's services are not covered by the Australian Government Guarantee on Deposits. 21-04-2020 Forgotten your login details? Calling From Overseas:+612 9155 4070. Our Customer Solutions Managers are here to find a solution for you and will ensure that you're regularly updated about the progress we are making to resolve your complaint. BT Financial Group does not accept liability for any loss or damage caused by the use of the Clearing House service. The issuers of the products named on this website can be found in the relevant disclosure document. of your total balance. Click here for more information. It does not constitute tax advice and is based on current tax laws and our interpretation. There are several different ways you can contact BT regarding a query, problem, or complaint. You should give at least one months notice to make sure theyre all ready for when you move in. Call:1300 363 992 Through BT, you can access a range of solutions across super, investments and insurance, to help you plan for today and tomorrow. 1300 784 207 If you normally pay via PayPoint and cant get to one in time, you can pay your bill in another way, including: If you dont pay your bill, youll be charged 7.50 and you run the risk of your service being disconnected or restricted. By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. Youshould obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super Invest. 13-09-2018 BT is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. We compare from a wide set of banks, insurers and product issuers. Products, reports, ratings (Information) are based on data which may be sourced from a third party and may not contain all the information required to evaluate the nominated product providers, you are responsible for obtaining further information as required. You'll also need to supply: When you join, you'll receive a welcome letter and welcome pack with all your account details and any other information or forms you'll need, and you'll be asked to nominate your beneficiaries. I have hired a very expensive solicitor to settle his moneys etc & am still waiting & seem to be getting no where ,, I have been told that the mother of 3 of his children who he had not been with for over 12 years could get all his moneys,, This would be the last thing my son would have wanted & I cant understand how with me paying for this solicitor as well as Im paying for the 3 childrens private education since my son died be able to go against what was set out in his WILL be ignored,. The issuers of the products named on this website can be found in the relevant disclosure document. Get a supercharge today! Home Uncategorized bt super contact email. You've disabled cookies on the browser. feedback and complaints process, Easy English guide and accessibility guides. If your problem is something that you feel could be resolved via this forum you should post what the problem is and someone willhopefully be able to help you. Adelaide SA 5001, BT Super Invest Compare your super balance against the average balance for your age group to see if yours is on track. AustralianSuper is a member of the Australian Financial Complaints Authority (AFCA) which is a free, fair and independent dispute resolution scheme. However despite BT saying the order is complete they are still to deliver the phones. To contact us by live chat, email or phone, visit: You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. If youve decided to switch to BT broadband, there are two ways you can go about this. Learn more about accessing your super, eligibility and conditions that apply. We hope that the information and general advice we can provide will help you make a more informed decision. How likely would you be to recommend finder to a friend or colleague? Post:GPO Box 3, Melbourne VIC 3001 Consider its appropriateness to these factors before acting on it. Sydney, NSW, Australia 2000. We have a range of cars and commercial vehicles for sale. Investing can help you lay the foundations for your best possible financial future by growing wealth and building financial security. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. | BT is the wealth management brand of the Westpac Group . Please provide your full name, member number and best contact number including state area code with landline numbers. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. BT ID or Email address. Compare these popular industry funds side-by-side. (like Internet Explorer or Google Chrome). Please go to I'm a BT Business customer. When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super Invest. Help and support; Contact BT; Back. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. 18-04-2020 I have an existing Super Account and wish to transfer the total amount approx $30000 into my Commonwealth debit card. Monday to Friday, 8:30am - 7:00pm (Sydney time) Request a callback Mail: GPO Box 7490, Cloisters Square WA 6850 Insurance Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time) Underwriting Email: gold.life@BTFinancialgroup.com Fax: 02 9274 5764 Mail: GPO Box 5467, Sydney NSW 2001 Administration Email: 19h29. Find out more about your options, like salary sacrifice and how to add to your super after-tax. If you need to write to us, please check the back of your bill for the right address to use. Post . BT Super Invest is built on the BT Panorama operating system, a market-leading technology that helps you manage multiple investments at once. Please find belowinformation on how you can buy some of BT's surplus assets. Decide how much you want to invest and fine-tune your portfolio as you go. BT Retail, like many other companies, use email forms. Add the VAT back on and that brings your cancellation fee to 67.32. BT - Part of Westpac Banking Corporation. A crash course to get your life together from careers and finances to self-care and relationships. Y. Any taxation position described is a general statement and should only be used as a guide. Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. Our self managed super fund solution is built on BT Panorama, the online platform that helps you manage your SMSFs investments and cash in one convenient place. We would like to reassure you that no changes to the terms, conditions, and features of your existing policy occurred as a result of the sale.
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