12 Jun 2022

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<8A> <8A> <0160> Hopefully this will help address the customers concerns. startxref <84> <84> <201E> endobj The system is not responsible for securing or requiring an easement for any service line from the meter to the ultimate customers home. 0000053091 00000 n ]*U}%GikLf!=ZpcC[RqHL If your system already has this language, then TRWA suggests that systems that have several multiple connection issues send out a letter informing all customers of pending changes or stepped up enforcement of existing policies. This is referred to in Section C under the definition of member and proof of ownership, and again in Section E under Rules and Regulations. <7F> <7F> <2022> Others were due to leaks grounding out meters. 12 dict begin However, TCEQs 2019 guidance on determining the number of connections served by public water systems defines active connection to include any connection that has the capacity to receive water, even if there is no customer currently receiving water service there. /CMapName /Times-RomanOPBaseFont0 def Finally, if the property owner intends to keep the well for irrigation purposes, it cannot be tied back into any line connected to the systems new master meter. You could also require the applicant to provide this information as part of the application process. <89> <89> <2030> Commercial 5. The impact fee and other front-end capital improvement fees also remain with the existing tap and location and should never be transferred to another property for the same reasons above. <9B> <9B> <203A> This saves the systems from having to maintain multiple meters and make multiple service trips to disconnect and reconnect individual rental property meters, allows for a single water bill to be mailed, and saves the property owner money by not requiring them to maintain multiple lines across their property. By doing this, when they get a few more meters, they can begin replacing the meter tops with these newer AMI tops. 0000002770 00000 n The inspector would also check for chlorine residuals at any location which the customer says is being supplied water from a private well or other source. n``N}@:\_EF-_*p"X;9$W'}',vl#A7.9J uph%(+u n'8i b9XAH03047:|clf`. 1616 Rio Grande What a system considers to be reasonable access may vary. Some systems do require individual meters to each different apartment, condo or other type business that is all owned by one individual or company. An LUE is assumed to represent 3.5 people living in a residence. Q: Our system has been asked to serve two quadplexes that were until recently supplied by wells that no longer produce water. The original member will pay all costs associated with a new meter installation as if they were a new customer, since they are a new customer at this new location. Next, the system may want to offer a compliance schedule so that service will not be interrupted during the construction and installation of a second meter on the property designated to receive service.. Due to an expansion, the two split and are now serviced by the same meter. TRWA has always recommended in our sample tariff that All meters be installed on the property designated to receive service. Using this policy keeps the system dealing directly with the property owner and member of the WSC or the customer of the district instead of having to deal with a property owner or future property owner that doesnt want someone elses meter and service line on their property. One note here about equipment costs to replace the assets being removed TCEQ explained this to include the price of a meter, tapping saddle, curb stops, meter box, service tubing and any parts which were purchased by the original applicant when the service was first installed. <7F> <7F> <2022> Since the two businesses have separated and are no longer on the same property, then the convenience store is diverting water to another property, which constitutes an illegal connection or transfer of water from one property to another. 12 dict begin |pz~0u]MbHw{B|%r4ln'Ur]af2Ia0 fkF0S;@G bYH(?I Q: We have a customer who has his meter inside a fence. Most of the re-reads were because the brand of meters the system had installed used exterior-mounted antennas, which were susceptible to a variety of hazards, such as gophers, dogs or lawn mowers. end It is never a good idea to set a meter at one residence with a yard or service line running across the property to the next active connection. <8B> <8B> <2039> A: TCEQ rule 290.44(a)(4) explains the purpose of the rule stating: Each community public water system shall provide accurate metering devices at each residential, commercial or industrial service connection for the accumulation of water usage data. This ensures that the water system can document that customers are being billed properly. 0000000825 00000 n Extension of pipe(s) to transfer utility service from one property to another, to share, resell, or submeter water to any other persons, dwellings, businesses, or property, etc., is prohibited. % Then a straight run of pipe at least three times the diameter of the pipe after the meter. It is not cost effective for us to run a six inch line extension just to supply water to one new house. pc#P3C"!GB448]o_ AtCCk*AC)ADc90cLrU ESFCequivalent single-family connection. <95> <95> <2022> Id like to offer an observation though, based on the information from the TRWA Sample Tariff. The customer says there is a gate at the back of his property (more than 500 feet away). ~A%b u;_K[O]u?__KVX?p5~5Ka%K}>k47Z=j{u__t There may be limitations that prevent using the meter when there is an outside water ban or other drought measures are in place. Do we have to provide water to the new meter on this line? Some systems try to solve this issue by installing remote read meters (AMR) that allow the employee to drive by all the meter locations and the meters transmit the readings to a base unit in the vehicle. <93> <94> <201C> <00> <00> <0000> 36 beginbfrange A: It is required that water systems verify that all materials and chemicals used in a public water system meet the TCEQ rules. All public water systems that hold CCNs (or are required to hold CCNs) must plan upgrades to the system when a facility, including distribution lines, reaches 85 percent of total capacity so that the improvement or upgrade is imminent or already in place once the facility item under consideration reaches 100 percent capacity. There should be a calibration or certification of accuracy with the new meter. To Top. Q. <98> <98> <02DC> Leakage 8. There is no requirement where a WSC can request the landowner to be registered as a business. Do they have to register as a business with the state or get a water commercial permit? But the continued headaches and future problems will not be worth the bad public relations this can cause if anything happens to the service line or meter that is on someone elses property. 0000002796 00000 n Even a temporary hose hook-up is prohibited since that is a violation of the conditions found in your customer service application and agreement. The rules provide some ways for the applicant to opt out of individual meters and having multiple water service lines crisscrossing their tract of land. 0000001247 00000 n Additionally, Texas Commission on Environmental Quality (TCEQ) rules require that all public water systems be designed with a minimum of 15 percent extra capacity. And what if one or all of those new meters were located on the same property, but a half mile away from the end of your current line? 67.016(d) provides that a corporation may make water or sewer service conditional on ownership of the real estate designated to receive service and from which the membership or other right of participation arises. Subsection (e) authorizes a corporation to cancel a persons membership if he fails to meet a condition of service prescribed by the corporation. This certificate should meet the TCEQ master meter test requirements for initial installation of the meter. each new commercial connection and $1,000 for each new residential connection. Afo/.# G(omQb#\9 <81> <81> <2022> Some of this cost will be paid by these new customers once they start paying their monthly water bill, but the previous customers not only have been paying for what it costs for them to receive water delivered to their homes, they have also been paying a bit extra toward the complete debt-service for all existing capacity. The normal benefit to the applicant and the system is that the applicant/landowner can design their own water system within their property and not have to worry about multiple meters and which service lines goes to which office or trailer space. The wait times at the transit Schengen passport control might be a bit longer but probably not since the border police seems to be managing staff levels. <88> <88> <02C6> <002D> both the commission's central office, located at 12100 Park 35 Circle, Building C, 1st Floor, Austin, Texas 78753, (512) 239-2545 and at the applicable regional office listed as follows. This just means that when the new or existing master meter needs to be tested, the operator can either use an existing, on-site storage tank or any large tanker (fire truck if the capacity is large enough) with a known capacity to verify the meter accuracy. Yu%]OV^jhzUKI51*&;?m'{{~aTV%jkC PM 5#: 5$Gn ma0Mg]q}ZjBT8!t0#HD4"?@taAhDDDDDDDDDD~""""""?YY#ldd#3334k$WT M&=R At the time of this Agreement, an ESFC of wastewater means 315 gallons per day of water and an ESFC of water means 400 gallons per day of water. <82> <82> <201A> Published in July/August 2020 (Issue 4 of Quench). Most importantly, you should enforce these policies and refuse to set a meter until you are satisfied that the applicant does, in fact, own the property on which the meter will be placed. 1 begincodespacerange [tF]JJfSHYs8n?G?#ZS^n#E|WHxt2o1BBb.el+Dijwv-7ajcn7mY 6ii>a!0Y7"9ET3 The regulations of the Public Utility Commission also make clear in Section 24.163(a)(2)(A) & (B)that the system is responsible to furnish and install, for the purpose of connecting its distribution system to the service applicants property, the service pipe from its main to the meter on the service applicants property. Ownership of meters by the retail public utility, whether a district, WSC, city or privately owned system, is essential to the ability of the utility to effectively comply with its regulatory obligations. Present Ave. Daily Flow (B 6 + B 7 ) Single family - include all single family homes, mobile homes and seasonal dwellings in this category. A: This is a common question. Amstelveen is a leafy, prosperous, family-oriented suburb close to Amsterdam, which has a growing population of international residents. 0000000536 00000 n 0 This standard specifies that all chemicals used properly will not cause any health effects for the consumers. While this may have been more of an undertaking many years ago, most counties have modernized and this research can now generally be done from the systems office. <9D> <9D> <2022> 0000003802 00000 n Re: US travelers connecting in AMS what are the rules now? Private or domestic wells can be used for a variety purposes, such as irrigation, drinking water and industrial uses. The sample tariff allows the system to estimate a bill and notify the member of the estimate if meter access is hindered or denied. <8B> <8B> <2039> The sample tariff also allows service to be disconnected, after notice, if access is denied for three consecutive months. Irrigation with separate irrigation meter is a separate Type of Use. Section E allows for disconnection without notice when a known dangerous or hazardous condition exists for which service may remain disconnected for as long as the condition exists, including but not limited to a public health nuisance as defined in Texas Health and Safety Code Sections 341.011 or 343.011. H_w"'i.wF%P)O Single family Non-Residential Flow (gpd) # Users 2. A: TRWA does not make recommendations for rates, but we do provide rate calculation training so that a system can set proper rates that are equitable to all customers. <8C> <8C> <0152> How common are they compared to the traditional positive displacement manual read meters? Climb the tank and use a steel measuring tape to measure the height of water in the tank to the manway. A: TRWA hasnt tracked the number of systems that have installed electronic read meters, whether they be the AMR (drive-by) or AMI (instrumental gathered information) meters. This can be as little as one foot or several feet of water added to the tank. Some folks opt for wells of around 300 gallons per minute or less to use a fire truck or tanker instead of climbing an elevated tank to do the measuring twice. Q: One of our members has offered to read meters each month for free. endstream endobj 5 0 obj<>/Width 2550/Height 3300/BitsPerComponent 1/ColorSpace/DeviceGray/Type/XObject/Name/background_2/Subtype/Image>>stream Based on my experience, a great number of systems opt to have a single meter properly sized to meet the service needs requested by the owner instead of having multiple smaller master meters or even individual meters for each apartment. or ESFC- shall mean the amount of capacity allocated to a commercial customer expressed in terms of the amount of capacity used by a single-family residence, as determined by the volume and type of wastewater discharge. 0000005203 00000 n Published in January/February 2020 (Issue 1 of Quench). First, youll want to look at what your tariff and non-standard service agreement state as far as requirements for service and what you have agreed to provide. -tjOXWIR-9L#|qAH)=ya[AXO>_u 9U]](M:?`^V a/X`jsV60;aC}18Y_{/c%nmVlf.0FVL stream 389 0 obj <>stream It is best to set the meters close to the structure to be served and to always obtain an easement for service lines and meters before new service is established. <20> <7E> <0020> The CSI inspector should make a note on the CSI form stating that the well has been completely disconnected from all the potable water lines serving the dwelling units. <00AE> <7F> <7F> <2022> Google Map, Tel: 512.472.8591 We have been mostly going by the word of individual landowners, which has recently resulted in us finding out that some of our meters were not correctly located. U0!_bU2S'vB9{h7UM;y>F]6]>_]I;j]R_}I/l This is a hard line for systems to take, but otherwise you are operating on an honor system in which the applicant has little incentive to uphold his or her end of the bargain. endstream endobj startxref It is unclear whether the units are part of any government-assisted or subsidized housing programs for low-income residents. Q: I am aware of the rule that requires meters to be located on the property being served. Even if the customer would only need standard service, TRWAs Sample Tariff includes the requirement that the property of the applicant/ member shall be inspected to ensure compliance with state required Minimum Acceptable Operating Practices for Public Drinking Water Systems as promulgated by the Texas Commission on Environmental Quality (TCEQ) or successor agency. The Members use of the Corporations curb stop or other similar valve for such purposes is prohibited. What should we do? for the single-family residential customer group. $`pi%X. First, the customer must supply the system a final plat showing the intended use and ultimate development of the property to be served. If it is a single tract of land and the plumbing to each of these eight units is all combined into one common line, then a master meter would probably be the better option for this applicant. <80> <80> <20AC> It is best to work with your customers so that a reasonable solution can be found. <8F> <8F> <2022> In the case of choosing a meter read system, we suggest that the meter supplier provide you with a list of systems that uses their meters so your system can check out the pros and cons with other systems that are using the meters. Until they can do that, they dont get a meter. hb```m ea>O)~N7vy)20:sLr endstream endobj 382 0 obj <>stream 363 0 obj You should review this situation with your engineers. X1'H`7g3a*|f{h00eiF` BVb`+c0 z^ Ask Larry Archives: Metering and One Meter per Residence Rules. <99> <99> <2122> Is this a fool-proof verification? /Registry (CourierOPBaseFont1) This can lead to lawsuits and fights between neighbors and family members, and often the utility ends up bearing the brunt of these clashes. A: This is one of those situations where a little extra effort by the system up front can save them substantial headaches and costs down the road. We think this might turn into a public relations problem. Do you have a source for best practices when planning to deal with this issue? >> def I1Aq sa:VAza:o ~6_9d23\@GfqQ H4o?a Z}*B"E}I"}}-}oKk$D%+M?AGPf!Sn$_ WzIj&?K/GrwkIL ( kZPiu-Jbg\N2A;$_J|MS[t7P]"nSx}tcGl>^ZKeKH^ZURCZjVAiU&6mvTAl/wDXIvS-U*Kv[GAWBk'3TnM(u"wP4n": $ ZJ[$+n4b=J}}0_LWjcF;0kc.#1I-u}'[{W}$LSKUnUKI.DW~mR^Np voZNL*aAnh^Xo;kji,5]4>Q/ZhB4cq: TuMBv;M8OPhFGDDDDE_k#[vD4 Dr(~[uk_w~'oa_}2;WdASMS aA aV* 8IxFDDDDD_B""#__O &FF#0B>"(4#c3h*E/#!!80 "Df"qdp%_d$vHf -Uyxn/dqHGci|GE800f:(F/GG0xG#xx DDD-p0 The board can amend the current charge to whatever they determine to be fair to the ratepayers. In that case, the system may need to check the hot water heater to see if it has water in it or, as stated above, have the customer demonstrate that water in the second dwelling is from another source and not a water hose from the first house. <00AE> <8D> <8D> <2022> The most immediate issue to address is the potential health hazard caused by the loss of pressure when the booster pump kicks on. <9A> <9A> <0161> Q: Our system is replacing all of our meters. The original members account should be closed out at the old address. 69 12 Each systems board will make the final decision on base rates, as well as usage rates and fees. u5e` T 5' The nagging question I have is what is the motive for this charity act and how long will it take for the fun to wear off? For customers who have their homes 500 feet or more off the road, meters may be relocated to the edge of the customers property instead of at the house. A: This is certainly a tricky situation but its one that many TRWA systems have faced when trying to enforce their tariff or district service policies. developed and used to calculate the Impact Fee per Equivalent Single Family Connection (ESFC). The capacity is being used either way, and these new meters and customers are utilizing their share of the systems resources. The TCEQ rules dont necessarily state that the calibration must take place upon installation but the clock has to start somewhere and the safe option is to calibrate the meter yourself or secure a certificate of accuracy from the meter company. end The TRWA Sample Tariff addresses this issue and follows the Public Utility Commission (PUC) Chapter 24 rules about the systems ability to access a meter for repairs and normal service. Until Saturday there was a higher level called "very high-risk area where there is a variant of concern" but that category . /CMapType 2 def <<9e8032b06c2c514a87349e8822134d26>]>> Any damage to the Corporations equipment shall be subject to service charges. Different growth Then when these other services are discontinued those meters are removed by the utility that owns the meters, not the customer. \"L&h6AKm5 ZydZ P*dGLr)9 3 <8C> <8C> <0152> s)Q0tWN /Linearized 1.0/O 364/H [ 766 341 ]/L 852074/E 53543/N 18/T 844716>> endcmap >> def It appears they have done this to supply water to more than 60 small rental homes on two 5/8 x 3/4 meters. Now climb the tank again after the well pump is stopped and measure the height of water again at the manway. <80> <80> <20AC> Is it ethical for us to charge a second equity buy-in fee for this meter if we already charged such a fee for their first meter? This eliminates the need for a system to conduct manual drive-bys and allows all meters to be read from the whole system in a matter of minutes from the office. A: You have a couple different issues to address. << However, if your homeowner needs a 1" or larger meter, then the requirements for non-standard service as outlined in Section F. of the TRWA Sample Tariff would apply, including an engineering study for each oversized meter. The Commercial facilities are calculated by an Equivalent . a@0VZ F8A8!@!af^""""#o^?l2AD 4i5M=n^/#{B^m^m}5ok8M4M0P aj""# <09> <0A> <0009> <002D> As an example, the number of service connections in an apartment complex would be equal to the number of individual apartment units. Again, this is an insurance issue to address with your insurance carrier. end When a system sees that there is inequity in their current rate structure causing some customers to subsidize the water usage and capacity requirements for other customers, the board ought to rectify the situation by amending rates. lmr19a9s;rw;A$PsI@mr+9pB? Q: One of our members sold their property and land but did not transfer the membership. ]BA Y,bps`>x/@HnqXNZ1yek5Fq8:^bV_W =.*'&0Y5E4oUpcbT6P,SkV/ lliF7LEM]AgDtC,a]oaF![Oi0 qy}>XPN&:VYCp>F0 " Therefore, existing customers have been paying for extra capacity for many years and these new customers are being asked to provide a portion of the cost associated with the capacity they will be using. TCEQ assesses the adequacy of a systems capacity on the number of connections on that system and takes into account the number and sizes of larger meters on that system. A: Yes, under Chapter 13 of the Texas Water Code you must provide service to the applicant if the location of the request for service lies within your certificated service area and your utility is privately owned or a nonprofit water supply corporation. /CIDInit /ProcSet findresource begin <9E> <9E> <017E> To your knowledge, are there any parts of the tariff that would prohibit the member from entering into such an agreement or any part of the regulations that would prohibit such an agreement or jeopardize the systems compliance? 0000001086 00000 n During these discussions, we talked about vacant and dormant taps to see how the agency would rule on a cost of service appeal if the system were to remove these dead taps to free up system capacity for other applicants along that water main. Section 24.89(a)(1) of the PUC's rules states that, all charges for water service shall be based on meter measurements, except where otherwise authorized by the utilitys approved tariff.. If your utility is a political subdivision and you do not have a certificate of convenience and necessity, your obligation and requirements are dictated by other state statutes. You should start by notifying these customers that you have observed people living at these residences and cite them to the relevant TCEQ rules and provisions of your service agreement relating to having only one residence per connection. 0000001445 00000 n /Ordering (UCS) Then, once the system reaches 100 percent capacity, that system should begin constructing these new facilities to replace or build that extra 15 percent or more back into their system for future growth. (2) Active connection, as used in this section, means a lot or . Prior to initial connection of any Customer other than a single-family residential Customer, the District's Engineer shall calculate . The result is an estimate of total The corporation will disconnect without notice if the member refuses to allow access for the purpose of confirming the existence of such condition and/or removing the dangerous or hazardous condition (30 TAC 290.46(i) and 290.46(j)). The Uniform Plumbing Code does not allow for booster pumps under this condition and TCEQ rule Section 290.44(d)(3) states that service connections that require booster pumps taking suction from the public water system lines must be equipped with automatic pressure cut-off devices so that the pumping units become inoperative at a suction pressure of less than 20 psi (thereby preventing a back siphonage condition). <20> <7E> <0020> 1. The NSF 61 is the standard for all pipes, repair clamps, and any other fitting or material used in a public water system. endstream endobj 75 0 obj<>/BaseFont/Times-Roman/FirstChar 0/LastChar 255/Subtype/Type1/ToUnicode 76 0 R/Widths[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 250 340 410 500 500 840 785 185 340 340 500 560 250 340 250 290 500 500 500 500 500 500 500 500 500 500 290 290 565 565 565 440 925 720 670 670 725 610 555 720 720 335 390 725 615 880 720 720 560 720 665 555 605 715 715 945 725 725 610 335 275 335 475 500 330 450 500 450 500 450 340 500 500 275 275 500 275 775 500 500 500 500 340 390 285 500 500 720 500 500 450 490 200 490 550 350 500 350 340 500 450 1000 500 500 340 1000 565 340 890 350 610 350 350 340 340 445 445 350 500 1000 340 990 390 340 730 350 450 730 250 340 500 500 500 500 210 500 340 770 280 500 570 340 770 340 410 570 300 300 340 510 460 250 340 300 310 500 750 750 750 445 720 720 720 720 720 720 885 675 615 615 615 615 340 340 340 340 720 720 720 720 720 720 720 565 720 720 720 720 720 720 560 500 450 450 450 450 450 450 670 450 450 450 450 450 280 280 280 280 500 500 500 500 500 500 500 565 500 500 500 500 500 500 500 500]>> endobj 76 0 obj<>stream

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