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No contact after submitted for warranty. I like the jets to the lower back and my wife really likes the neck massager. And I don't even know how much that would even be irritating my neighbors. I had a feeling they were initially overpriced, but the tub looked top quality to me. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. I just negotiated (hard), and got the saleman down to just $6,500.00. This case started as an internal tip from California Energy Commission (Commission) staff. Copyright 1997-2023, Ripoff Report. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. 7AM 5PM EST The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. Jetted swim spa for training, fitness, and therapy. Hot Tub Brand #10: PDC Spas - PDC Spas. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated . Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. Request pricing online. They also have a maximum of 40 jets. It's the best of both worlds, offering space for fitness, fun, and relaxation. Applies magnetic therapy to pressure points on the neck and back. Creating your dream backyard oasis should be simple. I use the spa three times a day. Select any spa to learn more about its unique features. I went and tested Master Spas and I could tell the difference. Carnival Corp : Entry into a Material Definitive Agreement, Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant, Regulation FD Disclosure, Financial Statements and Exhibits (form 8-K) AQ. The company is owned by Brandon and Kelsea Smallwood. The mid-level hot tub ranges are Clarity and Twilight. Translated: The customer service responded quickly and kindly~ The master pressed it very well . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Share. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Both my wife and I exercise quite a bit. Try changing your search parameters. We purchased the spa at an expo and the local company was the expo people. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. The product is great. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . We're so happy to hear that, James! In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. It's been good for six months now. Luxurious perfection designed for discriminating tastes. Helen, Illinois, Our hot tub has brought so much joy & relaxation! It was a very negative experience and that turned us off a bit. 07:20 PM. Find a dealer. I work out all the time. Been waiting a bit again today. The adjoining hot tub features ergonomic seating and adjustable jets that target your pressure points to promote relaxation and recovery for your body and mind. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. No contact after submitted for warranty. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. the USA, Visit the Michael Phelps Signature Swim Spas website. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. I move from seat to seat for a full body massage! Also, their staff was helpful, and it was an easy transaction. The quality seems top-notch. How those businesses take care of those complaints is what separates good businesses from the rest. Here are 5 tips to help simplify your machine. Master Spas has excellent quality. No apologies when the door finally opened 15 min late (vs web site time of 10 - phone message says 9 am). Also the Spa kept shutting down. The manufacturer's line has four series of hot tubs, each of which contains multiple models. Increases blood flow, improves circulation, and reduces swelling. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. After getting a bacterial infection my doctor told me to stop using the hot tub. This is the number for Texas Spa Services, LLC. Upon receipt, I discovered they did not fit. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. We want every person, every athlete, to have the opportunity to be their best self whether it's prioritizing wellness or making it to the top of the podium. Will be looking at Amazon to buy supplies from now on." I recently chatted online with Michael at Master Spas. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. as stated the spa . This hot tub is like no other I have ever been in. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. Swim, jog, walk, and exercise in water without the stress gravity has on your body. So its great because it does help. But now, its perfect. I went up, tested it out, had conversation and I bought it on the spot. "Factory or Dealer Reps" information about the product construction, product value etc. So, it's impacted my life immensely from the sake of having that retreat and being able to utilize it in a fashion that helps me with my active lifestyle. Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. Why Ripoff Report will not release author information! Prices start at $43,995NZD for the 4.5 metre H2X Challenge 15D model and go up to $69,995NZD for the dual-zone MP Momentum D swim spa. The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. "There was no type of communication with the consumer.". Thats super nice. You can find contact information for your local hot tub dealer using our dealer locator. Their advanced hydrotherapy features are also a huge benefit. Back . Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. It worked out well. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. Master Spas also obtained at least one brochure for Premium Leisure's "Leisure's Edge" spa line, containing photographs of spas embodying Premium's design . Propulsion swim spas with a powerful, smooth current. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. Be the first one to find this review helpful. They just smoked cigarettes and then they said, "We're coming back." Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Creating your dream backyard oasis should be simple. He was a very good salesperson. Who's crazy enough to start this website? Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. California Power Generation and Power Sources. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). The Master Spas LSX is an awesome tub! Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. We got the Twilight series. Our electricity and water bill has been off the charts. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. For more results perform a general search for "master spas". So, I think it was a good value for the price. Super value, wonderful therapy. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. Do yourself a favor and go with a different tub!! Sun 12-5. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. From the start, the circulation pump was bad. Three months after we got it, the jets popped off, stuff was leaking. Atlas is a good representative for Master Spas. 25 models to choose from. I actually paid more than I would have at my local dealer. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Copyright 1997-2023 Ripoff Report. They come off twice. After enjoying more than five years of flawless performance from a Master Spas product, Plaintiffs decided in December 2009 to replace their current spa with a new Master Spas unit. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. customerservice@masterspas.com, 6927 Lincoln Parkway I love my spa. When you're ready, a hot tub or swim spa can be installed in one day. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. And this spa doesnt have a stereo in it unlike my first one. We have no LED lights. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Master Spas hot tubs will do the trick if youre looking for a mid-level spa, that isnt too basic or too extravagant. Enjoy reading our tips and recommendations. So being able to jump into that right after basketball, it's just wonderful. Your local dealer will assess your site and your requirements before presenting you with recommendations and prices. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. This is a complete and total lie. FAQ. California Energy Commission strict standards for business conduct. If you need to submit a service request for your swim spa, click here. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. Information given for the potential transaction was not true. They left the molded wood. An internet search on Master Spas's website revealed that Aqua Haven, located in Oklahoma City, Oklahoma, was a Master Spas dealer serving Kansas residents. Master Spas tub pricing starts around $4,000. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). I can swim day or night, and I love the water. Creates a deep and wide current of pure water flow with virtually no turbulence. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. They saw the issue. We look forward to each day of pure joy! He said when he closed his doors, the business had less than $2,000 in its bank account. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. Water purification system to remove microorganisms and heavy metals. My partners a runner and it helps with the leg. We relocated to another city and had to put it in storage while we're building our house. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. See a hot tub or swim spa, select the perfect size. This means that you can take a soak without worrying about disturbing any neighbors. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. It's been leaking since we got it. So much so that my local supplier don't even carry the stuff anymore. I got a new one and they delivered it and got everything going in just a short amount of time. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. A stylish, modern approach to relaxation and wellness. Master Spas Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. I would not have bought it from them had I known that. Find out more about how we test. Use our tool to discover your new hot tub. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. They helped me understand what I was stepping into as it was a first-time purchase. 800-860-7727 Corporate Advocacy Program: How to repair your business reputation. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The customer has hired an attorney to help get his property back. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. Intex is one of the US' most popular inflatable hot tub brands, and they make a range of great tubs for couples and families. It is the most helpful thing that I got from them. I got a TS 8.25 from Master Spas. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. So a Master swim spa is actually behind me and it's leaking. The potential sales . Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. My blocked drain grossed me out everyday, so I tried this clogged sink hack, I live in an all-girls flat: here's how the VacTidy Blitz V8 vacuum handled our hair, What dryer settings should you use? Swim, jog, walk, and exercise in water without the stress gravity has on your body. Updated Jan 3, 2008, 11:52am CST. The price for each model depends on your location. Master Spas went around whatever time I had open and worked with me. Thank you, you have successfully subscribed to our newsletter! Master Spas said it will expand its warehousing . Master Spas Hot Tubs come in a variety of sizes and with noise reduction. Your passport to relaxation, offering quality and value. The hot tub was like an investment in family but also an investment in wellness. Again? This includes light and sound systems, foot therapy features, and bio-magnetic therapy. We apologize for the inconvenience you have encountered. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. We can't use it, obviously. The guy replaced those wrong so we had to put them on. At no time did the tub come in contact with anything so how are the scratches my fault. We're so thrilled to hear that you and your family are enjoying your TS 8.25. And we weren't allowed to wet test it. Hotel. The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. The reps did a good job, and the spa has everything I wanted. I also had some issues with the Wi-Fi unit, and they came and replaced it. They say you don't need chemicals because of their patented filter. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. The installation of my spa was easy to schedule. Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. Michael Bongiovanni in their official portraits. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. west cester spas were on time to the second. Hiding negative complaints is only a Band-Aid. He gave me the link to the pre-2009 suction covers and I ordered five. It's awesome, but right now, we are having terrible withdrawal pains. Open 7 days - Mon 9am-5pm. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. I've been pretty happy with Im very happy with the tub. the USA, Visit the Michael Phelps Signature Swim Spas website. All warranty repairs include replacement parts and labor. The steps also break. Summary. The Commission's investigation process identified Master Spas manufacturing and . Creating your dream backyard oasis should be simple. I am a long time hot tub owner and have lots of experience with different systems and different tubs. we 've had are lsx for 2 weeks and so far its been awsome . The customers with unresolved complaints are those whopaid Primo for accessories or products that were ordered from other vendors. ConsumerAffairs is not a government agency. Rita B., Tennessee. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. Cookie Notice Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. The main difference between the four different collections is the pricing. Master Spas warranties vary by the hot tub or swim spa series. Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. It also features free WiFi, a coffee shop, and a 24-hour gym. Get Brochure. I have to say I love the Spa, but have had yearly issues from day one! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Aquatic Fitness. View and Download Master Spas LEGEND LSX700 owner's manual online. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Thank you so much for the feedback! We are proud to support these athletes as they strive to win their day. They supposedly came to fix it. Sold a defective spa. Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. Elite Performance, Airless Swim Current, Programmable Speed. Starting at $6,000, they dont have the cheapest starting point, but for hot tubs in the mid-level price range, they perform very well, and the hydrotherapy is a big plus. The company is continuing capital improvements in 2021 with . According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. Manufacturer: Master Spas, Inc. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. Master Spas does not recommend you winterize the hot tub. MT. To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. Premium would have no adequate remedy at law to prevent injuries it I came across hottubuniversity.com which seems to have pretty good content. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. 920-727-1700. Relax. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. Attorneys are either actively filing these cases or investigating to determine whether lawsuits can be filed. Fri. 8AM 12PM EST So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. Neither returned Channel 2'scalls andtexts inquiring about the same. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. Shop Hot Tubs. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. I was motivated too, so it helped, but he did his job very well. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. I'm trying to call Master Spas to cancel the steps because they're supposed to give them to me when they come in. Plus the jets help massage my back. Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those . 1 list. Master Spas' EcoPur Charge filter only needs to be removed and rinsed before being placed back.
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