athenahealth patient portal loginshallow wicker basket
This information may include: your. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. Click the desired form. Any active patient over the age of 13 is eligible to register for and use the Patient Portal. How do I turn biometric authentication on/off? By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. Features and services. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Cookies are used for system performance functionality. Below you will find answers to commonly asked questions concerning the website. Drive better RCM outcomes by gamifying your revenue cycle processes. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. Please click OK to continue your session. Initially, athenaPatient will offer a convenient mobile solution for staying engaged with your care team(s) and managing your health. How do I manage my saved credit and debit cards? Toggle this switch to turn biometric authentication on or off. If your physician is out of the office or unavailable to respond, messages sent via Patient Portal may be routed to other authorized healthcare providers within our practice to facilitate a timely response to your request. What do I need to access the Patient Portal? Any questions, complaints, or claims related to any product should be directed to the appropriate third party. You can find the feedback form under the Profile screen. Seamlessly manage populations of any size across multiple EHRs. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. To do this, you must create a password for your account by clicking the. Select the message type from the dropdown options based on the topic of your question. Login Solutions Electronic Health Records Revenue Cycle Services Patient Engagement Population Health Telehealth Platform Services Marketplace Program Advisory Services Who We Serve Medical Practices Hospitals & Health Systems Specialty Practices Partners Payers Employers Ancillary Service Organizations Start-up Practices About Who We Are Save time and boost clinical efficiency with our fully integrated, hands-free products. It is at your provider's discretion to make test results available. Click the Visit Web Portal button and an external browser will open with you automatically logged into your selected Patient Portal. athenahealth is unable to respond to general support inquiries sent to this email address. usually in ways that contribute to the public good, such as public health and research. Deliver quality care more easily with customizable documentation templates, automatic patient record sharing, and the ability to practice when and where its convenient. Example: We use health information about you to manage your treatment and services. If you use the Portal to access or share data with websites, applications, platforms, services, solutions or portals of any third parties (including, but not limited to, any other patient portals offered by any healthcare provider(s)) (each, a Third Party Platform), the privacy policies and terms of such other Services and Third Party Platforms will apply to your use of such Third Party Platform(s). Yes. If the issue persists, please report it by clicking Profile in the bottom navigation bar. Your use of Login with athenahealth is governed by the LOGIN WITH ATHENAHEALTH ACCOUNT TERMS OF USE AND PRIVACY POLICY for LOGIN WITH ATHENAHEALTH user accounts available here:https://myidentity.platform.athenahealth.com/static/help/terms.html and https://myidentity.platform.athenahealth.com/static/help/privacy.html. When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT. Reduce the amount of time and effort required to manage your patient population with our robust patient engagement product. The Portal is not intended for use by anyone outside of the United States. Indicate your contact preferences for different types of notifications. To the extent required by applicable law, we will also attempt to notify you by email or other method when we make material changes to this Policy. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. For urgent matters, call 911. Select the message type from the dropdown options based on the topic of your question. All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. You can access it 24 hours a day, and it will help you with your needs. trouble logging in, password assistance, access to family members information etc.) See how our technology delivers clean orders, identifies potential physician partners, and tracks your organizations performance. How do I schedule an appointment through athenaPatient? You can ask us not to use or share certain health information for treatment, payment, or our operations. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. No, the athenaPatient app does not currently have all the same functionality as your Patient Portal. We typically use or share your health information in the following ways. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. We secure your personal information from unauthorized access, use or disclosure. Why doesn't anything happen when I click on a medical form? How do I register for the Patient Portal? Click the Accounts icon in the lower right navigation bar. This will bring up a detailed view of the results. that you are authorized to address the patient's billing matters. Forms with a computer icon can be completed and submitted online, while forms with a printer icon can be printed out, completed, and brought with you to your appointment. See how our RCM services drive efficiency at every stage of your revenue cycle while scaling to match your needs. You cannot permanently delete sent or archived messages. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. Here you will see an option under Our Resources titled Feedback. If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. We may also share your information when needed to lessen a serious and imminent threat to health or safety. Please notify us immediately if you believe the security of your Portal account may have been compromised. Get expert help improving clinical and administrative workflows and your organizations overall performance. Ask us how to do this. We are required by law to maintain the privacy and security of your protected health information. Your data should be available again once the systems are updated. We reserve the right in the future to charge a fee for the use of Patient Portal. When you see this error, a problem has occurred with the app loading your data. For questions on those practices, please consult your healthcare provider/institution. Watch this brief overview to find out how to register for access to your patient portal and learn about the features you'll be able to take advantage of, like test results, scheduling and bill payment. Explore our global offices or find the one closest to you. You understand that Patient Portal provides you with online access to some clinical information about you. What if I'm unable to access the Patient Portal? Note: This feedback form is NOT for medical questions or advice. Statement Code is incorrect. Navigate to the Account screen by clicking Account in the bottom navigation bar. Were using data from the largest connected network in the industry to unlock insights into the future of healthcare. We can share health information about you with organ procurement organizations. You understand that messages will be routed to the appropriate department as necessary for handling, and therefore our employees other than your physician, nurse practitioner, or physician's assistant may be involved in addressing your request. As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. To respond to your inquiries and fulfill your requests; To inform you about relevant and important information about the Portal, provide to you communications from your provider(s)/our Clients, updates to terms & conditions, and policies, and other relevant administrative changes and information relating to the Portal; To pull requisite data to adhere to government incentive programs, including but not limited to, your health care provider's achievement of government quality programs through their engagement with the Portal; To improve the Portal offering to our Clients. In these cases we never share your information unless you give us written permission: For questions on those practices, please consult your healthcare provider/institution, All other Portal support requests (e.g. Enter your Patient Portal email and password, then select your providers Patient Portal, and youll be able to access your health information. We do not control and are not responsible for Third Party Platforms or any information you may share with, or access from, any Third Party Platforms, whether using the Portal or otherwise. None of the Practice Entities or any of their contractors or subcontractors shall be liable for any loss, injury, illness, damages, or claims of any kind resulting from your failure to timely read messages you may receive through Patient Portal. Note: This page should only be . If such messages are made part of your permanent medical record, they will be accessible to our current and future staff members who are involved with your care. How soon can I expect a response from my provider? We have implemented technical, administrative, and physical safeguards, which are designed to protect your information from unauthorized use and access. In order to use Patient Portal, you must have: a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results); Internet access, a valid email account, software to receive and read email messages, and spam filters set to accept email from our domain; and, Adobe Reader installed (to download a copy of Adobe Reader, please go to, Patient portal is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself. Select your provider, office location, and your preferred time of day and days of week. . For example, we may use the data collected through your use of the Portal so that athenahealth can: enhance the functionality of the Portal, perform data analysis, conduct and respond to audits, and comply with all laws, regulations, and law enforcement requirements; To inform you of the opportunity to participate in surveys or provide feedback related to your use of the Portal; To plan and execute security and risk control measures, like fraud and abuse detection and prevention for athenahealth or our Clients; We may de-identify and aggregate your data, for business purposes in accordance with our agreements with our Clients (healthcare providers) and applicable law; We may also use the data collected through your use of the Portal for our own proper management and administration. These terms and conditions constitute a binding agreement between you and Ascension Medical Group Saint Thomas ("we," "us," or "our"). This website uses encryption software. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. Build end-to-end integrations using our robust library of APIs, and market them to our healthcare network. Please try again later. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT. Adobe Acrobat is required to view and print statements and forms on the Patient Portal. The Practice Entities disclaim any responsibility for, or liability related to, such third-party material. We typically use or share your health information in the following ways. As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act.